Privacy Policy
1. How to Unlock Characters?
Gameplay
2. How can I contact support for assistance?
Questions
4. Is an account required to Play? How can I keep my progress safe?
1. How can I contact customer support?
Troubleshooting
Game Privacy Policy (GDPR)
Where are the Suppliers?
Event Challenge - Battle Pass
Event Points
More
How do I unlock the Puzzle Minigame?
Lives System
Infinite Lives
1. How to keep my progres Safe?
2. Unlock Characters
3. Unlock New Rooms
1. Is Addams Family Mystery Mansion Free to Play?
3. How do I earn in game currency?
2. My Game won´t open. What can I do?
3. My Sound has stopped working. What should I do?
2. How do I start Moments?
3. What are the Mansion´s Tabs?
1. How can I purchase?
2. I made an in app purchase and didn´t get anything
3. How do I get a Refund?
1. What is Pixowl's policy on hacks, cheats or 3rd party downloads?
2. How do I report another player?
Deleting my account
Terms of Use
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