1. How to Unlock Characters?

Characters can be unlocked by advancing in the story flow and leveling up! Some of them will require to be purchased using coins by bui...

2. How do I start Moments?

Assign as many available characters as you wantCheck the reward Press the “Start ” button

3. What are the Mansion´s Tabs?

"The Mansion Desires Tab provides at-a glance views of your, Characters. and required items to get Desires. Gallery, Allows you to purc...

4. What are Spooky Spirits and the Spooky-o-Meter?

Spooky Spirits are points rewarded by Characters actions and for opening Kooky Box that are needed in order to complete a Spooky-o-Meter mil...

5. How do I move furniture, decorations and appliances?

Re-arrange your mansion according to your wonderful creative imagination! Do the following in order to move furniture, decorations and appli...

6. How do I gain experience and level up?

To level up and unlock more content, you need to accumulate the required amount of XP for each level. You can get XP from quests, buildings,...

7. How Do I get Daily Rewards?

You can get your Daily Bonus by logging in the game every day! Keep in mind that the Daily Bonus timer is updated every 24hrs and it goes ba...

8. What are events and how do I participate in them?

Events are special missions and quests that are released during the year and they can depend on seasons. To participate in them you need to ...

9. What are Video Ads?

Video ads are available to speed up tasks, open Kooky Boxes and get free rubies. If you receive a "No video ads available" is poss...

10. Visiting a friends mansion

If you tap the Facebook button on the right side of the screen you can access the "Friends" tab of the game, from here you can con...